Contact us

Location, opening hours and forms of contact

Contact telephone numbers


Client attention service

(+376301115 from abroad)

Open from 08.00 to 23.00 hr (Monday to Sunday)

For loss or theft of a mobile phone, the service is open 24 hours a day every day of the week.

Andorra la Vella


C/ Prat de la Creu nº 2
AD500 Andorra la Vella

From 09.00 to 19.00 hr (monday to friday)
09.00 to 14.00 hr (saturdays)


National and international telephone information

Call price € 2 per establishment and € 0.26 per minute.

Open from 08.00 to 24.00 hr
(Monday to Sunday).

875 000

Social headquarters offices

From 08.00 to 18.00 hr
(Monday to Thursday).

From 08.00 to 15.00 hr

Form for attaching documents, suggestions or complaints

This form only allows you to make us arrive documentation, claims or suggestions.


This form will not be able to provide an answer to any other request.


Remember that you can manage your services or sign up for new ones from the on our website or our app,
in total comfort, whenever you want, without having to go to the store or call us.


You can add multiple documents at once, as long as you do so in a single import from the same folder. They cannot exceed 10 MB in total, and they must be in .pdf, .doc, .docx, .jpg, or .png format

* Required fields
Temporary Internet


Temporary Internet

Prepaid temporary internet access.
Choose the months you want and renew the connection when you need to.