Internet

The new router will change everything

Dozens of hidden prizes for anyone who changes their router to the new model.

Bring us your old router, scratch and win!

 

  • Check your router model and, if it's the one in the picture, return it to our shop.
  • Get your new router for free.
  • Pick up your scratch card. We have dozens of prizes up for grabs!
  • Install the new router at home

Which router models are valid?

You only have to change the router if you have the HG model. LG and DG routers are already prepared for the next speed increase.

Router HG

Router HG

Router LG

Router LG

Router DG

Router DG

ONT L3

ONT L3

Do you still have the HG router at home?
Bring it to the agency, scratch and win!

There are dozens of hidden prizes:

 

  • 1 iPhone 16
  • 2 11th-generation iPad
  • 2 AirPods 4
  • 15 double tickets for MoraBanc
  • 1 double season ticket for MoraBanc
  • 15 double tickets for Cirque du Soleil

How to connect the new LG router at home?

You can connect the new router at home in just a few minutes by following 4 easy steps. Connect the Ethernet cable, plug in the router, change the password and start surfing!

 

 

 

Frequently asked questions

You only need to change the  router if you have the HG model. You can find your router model on the sticker below or on the side of the router. If the model name starts with DG or LG, you don't need to do anything: they are already prepared for the new speeds. However, if the model name starts with HG, you should change it to the new model.

HG routers are not compatible with the new speed upgrades that we will be activating soon. In order to take advantage of these speed upgrades, you need to have one of the new compatible models. In addition, changing it will allow you to enjoy a more stable connection and you will be able to have more devices connected at the same time with better performance.

The change is completely free of charge. In addition, with the new router, we will give you a scratch card and you can win many prizes!

Don't worry! The new router is easy to install at home in four quick steps. You can follow this . If you require help, you can also call us on 115.

Bring it to our shop at Carrer Prat de la Creu, 2 and we will recycle it in the most appropriate way.

We recommend you not to wait and do it as soon as possible in order to be one of the first to surf at the new speed and not to lose the opportunity to win prizes with the scratch card.

When you bring your old (HG) router to the shop, you will receive a scratch card. There are dozens of hidden prizes, such as an iPhone, iPads, AirPods, MoraBanc tickets, special passes... and much more!

You can consult the legal bases .