Mobile telephony
Add mobile services to your fibre optic deal
If you have an internet connection, you can enjoy a special price and conditions on mobile phone services.
Up to 5 mobile lines with your fibre optic deal
Requires a
You can add up to 5 mobile lines (1 main and 4 secondary) as part of your fibre optic deal.
Calls between mobile lines and landlines will be included.
Main mobile
30€/month
IGI included
National and roaming data
25 GB
National calls
3.000 minutes
International and roaming calls
300 minutes
National SMS
0,20€/SMS
International SMS
0,25€/SMS
Data: Available when roaming in Spain, France and Portugal.
SMS: National and international to Europe and North America.
Extra mobile added (Maximum of 4)
18€/month
IGI included
National and roaming data
+6 GB
National calls
The 3.000 minutes for the main mobile can be shared with other mobile phones.
International and roaming calls
The 300 minutes of the main mobile can be shared with the rest of mobile phones.
National SMS
0,20€/SMS
International SMS
0,25€/SMS
Data: Available when roaming in Spain, France and Portugal.
The 300 minutes apply both to international calls from Andorra to all of Europe and North America, and to calls made and received while roaming in Spain, France and Portugal, towards these countries and Andorra.
The consumption of both calls and data will be shared between all the mobile lines you add, and you can control the consumption for the current month using the Andorra Telecom app or in the Online shop on our website.
Additional data
If you use up the data included, you can buy 2 GB of additional data within Andorra and €0.02/MB will apply when roaming.
You have the following options to give you a better control of your spending:
Additional data
2 GB
Available when roaming in Spain, France and Portugal
IGI Included
Roaming data*
1 GB
from zone 1 (the European Union, United Kingdom, Turkey and the United States)
IGI Included
The amount of Extra data is charged at the time of purchase, and the volume included is valid until the end of the month.
* Daily roaming is a daily product with free registration and no associated subscription, you only pay if you use it and it lasts
for one calendar day.
Additional minutes
If you use up all the international and roaming calls included the current rates will apply (international or roaming),
or you may contract the following options:
Subscription
200
minutes
10€/month
IGI included
Subscription
600
minutes
25€/month
IGI included
Subscription
1.000
minutes
40€/month
IGI included
Roaming daily calls*
100
minutes
IGI Included
The minute options apply to international calls to all of Europe and North America, as well as to calls made and received
when roaming in Spain, France and Portugal.
* Daily roaming is a daily service with free registration and no associated subscription, you only pay if you use it and it lasts
for one calendar day. 100 minutes of calls made and received from zone 1 countries to/from landlines and mobile phones from Andorra and zone 1 (the European Union, United Kingdom, Turkey and the United States).
Frequently asked questions
You can quickly and easily find out this information by using the Andorra Telecom app, which you can download from the Apple Store or the Google Play Store.
Yes. To ensure that you do not have any incidents with your connection, especially when you are outside Andorra, it is recommended to always configure the parameter called "APN". Note that your settings may change depending on your phone brand and operating system version.
For iPhone devices: Go to Settings > Mobile data > Mobile data network. Once there, in the section "Access point" of mobile data enter the word "internet". Once this is done, you may need to restart your phone.
For Samsung devices: Go to Settings > Connections > Mobile networks > Access point names. Once there, add a new access point and in the “Name” and “APN” sections, enter the word “internet”. Once this is done, click on the options icon (three dots) and select “save”. Now all you have to do is activate the mobile data in the “connections” section. You may need to restart your phone for the settings to be activated.
For Xiaomi devices: Go to Settings > SIM cards and mobile networks (select Andorra Telecom SIM) > APN > New APN or “+”. Once there, in the “Name” and “APN” sections enter the word “internet”. Once this is done, select “More” and “Save”. Now you only need to activate the mobile data in the “SIM Cards and Mobile Networks” section. You may need to restart your phone for the settings to be activated.
For Wiko devices: Go to Settings> Wireless & networks > “More” > Mobile networks > APN. Once there, in the “Name” and “APN” sections enter the word “internet”. Once this is done, select “More” and “Save”. Now you only need to activate the mobile data in the “SIM Cards and Mobile Networks” section. You may need to restart your phone for the settings to be activated.
Once set up, if you still have no mobile data service, make sure you have no restrictions activated by calling 115.
If you need more data you can buy 2 GB of Extra Data, valid until the end of the month.
So that you have better control of your spending, the Extra Data service is not automatically renewed and you will receive an SMS notification before you run out.
If you often find yourself in this situation, we recommend changing your rate and subscribing to one with more data than you currently have. You can do so via the app or on the Andorra Telecom website.
The demand for greater speed in connectivity is growing day by day. 5G is the technology that meets this need, offering users the benefits brought by high speed.
The value of 5G is its immediacy, with its latency increasing from 20 milliseconds to less than 10 milliseconds and theoretical speeds greater than 1 Gbps.
The gradual implementation of 5G in Andorra started in December 2021. Since December 2021, compatible Xiaomi, Huawei, Sony and Oppo devices have been able to use 5G.
As of March 2022, users of the iPhone 13, iPhone SE (3rd generation), and iPhone 12 can activate 5G on their phones. In the initial phase, the activation of 5G for iPhone is manual.
To use 5G on your iPhone 13 mini, iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max, iPhone SE (3rd generation), iPhone 12 mini, iPhone 12, iPhone 12 Pro or iPhone 12 Pro Max, you need to update your phone with the latest iOS version and activate 5G:
• On your iPhone, go to Settings > General > Software Update, and update to the latest version of iOS.
• Then go to Settings > Mobile data > Options > Voice and data, and press 5G.
If you are setting up your iPhone 13 mini, iPhone 13, iPhone 13 Pro or iPhone 13 Pro Max, iPhone SE (3rd generation), iPhone 12 mini, iPhone 12, iPhone 12 Pro or iPhone 12 Pro Max for the first time, follow those steps once you've completed the initial setup of your iPhone.
5G is available in the centre of each parish, with no need to install a new aerial or use frequency bands other than the existing ones.
As with 4G, implementation of 5G requires each phone manufacturer to approve the network on which the mobile devices it has made are to be used.
The next manufacturer to approve the network will be Samsung. 5G is expected to be available for compatible Samsung models towards the end of June.