Client area

Client registration

1
Select the document type
2
Take a selfie
3
Photograph your document
4
Personal data
5
Sending information

Select the document type

Passport

Identity Document

Take a selfie

Take a selfie to validate if you are the owner of the identity document. Frame your face within the established parameter.

Document front

Document rear

We are validating your information. This process may take up to 1 minute.

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Data verification

Complete your registration by verifying the data of your residence permit




Invalid email format
Error validating the information.<br />

Invalid password format




I want to ask for help

Must accept the conditions.

**Mandatory fields

Congratulations!

Information sent successfully

We have received your help request. We will review your case and contact you via email within less than 24 hours.

Retake the photo
Continue
Capture the rear
Blurry image!! Click to continue
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Error sending the information

At this time we cannot validate your information.

Please try again later or, if you prefer, call us for free at 115.

Return to the Seasonal Internet page Return to the eSIM page

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Error validating the information.<br />

We have detected problems validating your registration. Common problems include:

The document photo or the selfie is not valid or do not match.
Check here for instructions on taking a photo with the appropriate quality
and remember that the selfie should be as similar as possible to the document photo:
try to be in a frontal position and avoid glasses or any other element that distorts the image.

The document’s expiration date has passed.

Please try the process again taking into account the above recommendations.

If you want to ask for help, leave us your email and we will contact you within less than 24 hours.